Can I exchange a product?
A product may be exchanged if it is sent back:
-with original tags and packaging intact
-free of stains, odors, and damage
For exchanges, please include a note in your return package with your exchange request as well as your order number and name. (You can email us ahead of ti...
Do I need a receipt to return?
No receipt is necessary; all we need with the package is a note including the order number and name associated with the order.
Record of sale is required for items to be return-eligible.
How do I return a gift?
If you would like to return an item that was gifted to you, please contact us with the buyer’s name and order number (if known). The buyer will not be contacted; it will simply help us find the order and act as proof of purchase.
Once record of the purchase is confirmed, you may find our gift-re...
Is there a time limit for returns?
The return package must be postmarked back to us within seven calendar days of delivery in order to receive a refund.
Items can be returned after this seven-day-timeframe for a store credit as long as they meet the following requirements:
● with original tags and packaging i...
What is your return policy?
We recommend trying on all items in your order before washing to ensure they fit. We cannot accept returns or refund after items have been washed.
An item may be returned if it is sent back:
● with original tags and packaging intact
● free of stains, odors, animal hair, and d...