Why was my order canceled?

If you have received a refund email for an order placed, this does mean that an item from your order was canceled. We sincerely apologize for this disappointment! This happens when there is a discrepancy in stock, meaning the product was not available when your order was being picked by our team.

This email confirms that a refund has already been issued to your original form of payment for the out of stock item(s). The refund will appear back in your account in about 1-3 business days (can vary depending on your bank).

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