Why is my order delayed?

We are sorry to hear that your order is delayed!

Spearmint’s timely processing of orders is continuing as normal. However, once packages are shipped from our Tempe, AZ warehouse, they may temporarily require more time to be delivered due to limited transportation availability and increased volume with USPS and our other shipping carriers. Launches, restocks, and holidays might extend shipping times.

Please allow the full estimated warehouse processing time + the full estimated transit time for your order to arrive. For US orders, this will be a total of 11 business days for standard shipping and 5 business days for priority shipping. For international orders, this will be a total of 12 business days for standard shipping and 7 business days for priority shipping.  If this time has passed and your order has not been received or your tracking is not showing an update, please contact customer service and we will help find the cause of the delay. Please note that all of our processing and transit times are in business days and do not include the weekend.

*Our shipping timeline is an estimate only and not guaranteed. On rare occasion, orders will ship or be delivered outside this timeframe. We reserve the right to make deliveries in installments as products are ready. Preorder items ship in the time period above after their given release date.*

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