Technical Help

• I'm having trouble logging into my account, what should I do?

  If you are having trouble logging into your account, we recommend resetting your password. Please also make sure you are using the correct email address associated with your existing account. To reset your password: Click the Forgot Your Password? link on the Sign-in page. Enter your email addre...

• How can I make changes to my account?

  To change any of the information associated with your account, you need to first log-in and then click “Account” (Top right on desktop, bottom of the left sidebar on mobile). This will allow you to view your order history, add additional shipping addresses, edit your wishlist, and change the nam...

• How can I add a previous order to my account?

  If you placed an order using guest checkout, this can be added to a new or existing account. Please contact customer service with your order number and email address associated with the account you would like to link the order to. Orders placed with Afterpay cannot be linked to an account after ...