• When can I expect my order?

    | | Cost | Warehouse processing time: | Transit time: | | --- | ---- | -------------------------- | ------------- | | Standard Shipping | Free | 3-5 business days | 3-6 business days after date shipped | | Priority Shipping | $8.99 | 1-2 business days | 2-3 business days after date shipped (esti...
  • Do you offer free shipping?

    We have a free-shipping option for all orders in the United States.
  • What shipping carrier is used?

    We use two shipping carriers for all shipments! USPS First-Class and Priority are mainly used for our standard and upgraded US orders. FedEx may be used depending on the size and value of your order. All orders over $350 will be shipped with a signature confirmation required upon delivery. All ...
  • Do you ship internationally?

    Yes! All international packages are shipped via FedEx at SpearmintLOVE's discretion. We provide a customs declaration number, but transit times and delivery vary by country. Please note that import duties and VAT charges can apply for deliveries outside of the United States and are not included i...
  • Will I be charged customs and import charges?

    Please note that import duties and VAT charges may apply for deliveries outside of the United States and are not included in your order’s total. We have no control over these charges and cannot calculate what they might be as customs policies differ widely from country to country. The customer i...
  • From where do your items ship?

    We ship all orders from our warehouse located in Tempe, AZ.
  • I entered an incorrect billing address!

    If your shipping address is correct, there is no need to worry! After an order has been successfully placed, for the security of our customers, we do not edit or touch the billing address. An incorrect billing address will have no effect on you receiving your order. If your order is a gift and ...
  • I entered an incorrect shipping address!

    If you enter an incorrect shipping address, contact customer service right away. Please include your order number along with the correct shipping address you would like to use. WE CANNOT GUARANTEE THAT AN ADDRESS CAN BE CHANGED ONCE YOUR ORDER IS PLACED. SpearmintLOVE is not responsible for pac...
  • Is a signature required upon delivery?

    Orders of $350 and up require signature confirmation upon delivery.
  • What if my order is time-senstive?

    SpearmintLOVE recommends upgrading to Priority Shipping for time-sensitive orders.