Shipping

  • When can I expect my order?

    | | Cost | Warehouse processing time: | Transit time: | | --- | ---- | -------------------------- | ------------- | | Standard Shipping | $1.99 or Free for order $50+ | 3-5 business days | 3-6 business days after date shipped | | Priority Shipping | $8.99 | 1-2 business days | 2-3 business days ...
  • What shipping carrier is used?

    USPS First-Class and Priority are mainly used for our standard and upgraded US orders. FedEx may be used depending on the size and value of your order. All orders over $300 will be shipped with a signature confirmation required upon delivery. All International orders are shipped using DHL Expres...
  • Do you ship internationally? If so, which countries do you ship to?

    Yes! To ship internationally, we partner with Global-e. Global-e is a trusted global ecommerce vendor whose solution allows {Merchant} to provide the best possible user experience to our international customers. Please select the destination in the country switcher dropdown to see which countries...
  • Are duties and taxes included at checkout?

    Duties and taxes are calculated based on the items ordered, shipment destination, and the value of the purchase. If duties and taxes are charged at checkout, they will appear as a separate line item if they are not already included in the product price. Some countries require duties and taxes to ...
  • From where do your items ship?

    We ship all orders from our warehouse located in Tempe, AZ.
  • I entered an incorrect billing address!

    If your shipping address is correct, there is no need to worry! After an order has been successfully placed, for the security of our customers, we do not edit or touch the billing address. An incorrect billing address will have no effect on you receiving your order. If your order is a gift and ...
  • I entered an incorrect shipping address!

    If you enter an incorrect shipping address, contact customer service right away. Please include your order number along with the correct shipping address you would like to use. WE CANNOT GUARANTEE THAT AN ADDRESS CAN BE CHANGED ONCE YOUR ORDER IS PLACED. SpearmintLOVE is not responsible for pac...
  • Is a signature required upon delivery?

    Orders of $300 and up require signature confirmation upon delivery.
  • What if my order is time-senstive?

    SpearmintLOVE recommends upgrading to Priority Shipping for time-sensitive orders.