• What currencies can I use to place an order?

    Please select the destination in the country switcher dropdown to see which countries we ship to and select accordingly. This will change the currency on the website accordingly.
  • When will I be charged for my order?

    If your form of payment is authorized, payment will be taken immediately after placing the order. This also applies to pre-orders. Once your order has successfully gone through, you will receive an email confirming. Please make sure to check your spam for this email if it is not received in your ...
  • How can I access a store credit?

    All store credit is now provided in the form of an e-gift card! If you have store credit that was issued prior to November 2021 and you are unable to access it, please contact
  • How do I purchase an E-Gift Card?

    An e-gift card can be purchased directly through this link! The e-gift card will be emailed to you immediately after purchase and can then be forwarded to any recipient. E-Gift Cards are nonrefundable.
  • Why am I being charged sales tax?

    Sales tax is automatically calculated based on your shipping address to be in compliance with your state laws! Many jurisdictions have several sales tax rates (a city rate, county rate, and other special rates). This breakdown will be disclosed at checkout.
  • Do you offer any discount codes?

    We may offer various discount codes throughout the year! You can receive a discount on your first order when signing up for our newsletter. Once signed up for our newsletter, you will be the first to hear about any upcoming discounts and sales!